Field Service
Lynx Field Service Management
Complete Field Service Management Platform
lynx_field_service
· v19.0.2.6.0
· Standard
What this solves
Lynx Field Service Management
Work-order management for service businesses that send technicians to fix things on site.
Stock Odoo Community has no field service module and the enterprise version is per-user priced. Lynx Field Service Management plugs technicians and skills (hr), parts (stock), vehicles (fleet) and jobs (project) into one work-order pipeline with GPS check-in, on-site signature capture, service checklists and direct invoicing on completion. An equipment registry with preventive-maintenance schedules gives recurring service the same treatment as break-fix calls.
Key Features
Work order pipeline — draft, confirmed, scheduled, dispatched, in progress, completed and invoiced states with SLA deadline timers.
Skill-based dispatch — auto-assign by required skill, plus a bulk dispatch and round-robin wizard for the daily board.
GPS check-in and signature — stamp on-site check-in/out and capture a customer signature before completion.
Service checklists — checklist templates auto-apply by service type; mandatory items can gate work-order completion.
Equipment registry — track customer equipment, service history and condition, with scannable QR labels.
Preventive maintenance — a daily cron opens maintenance work orders before equipment falls due for service.
Service contracts — warranty, maintenance and SLA contracts with coverage, response times and auto-renewal.
Time and invoicing — billable parts and time (overtime aware) post to a customer account.move in one click.
Integrates With
account — completed work orders invoice to account.move.
hr — technicians are hr.employee records with skills and tools.
fleet — technicians are linked to their assigned vehicle.
Models
field.service.order — the work order and its lifecycle.
field.service.equipment — customer equipment and service history.
field.service.contract — recurring service and warranty contracts.
Depends on
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