Lynx Knowledge
Your company's memory, in one place your team actually opens.
The answer to "how do we do this again?" is usually buried in someone's inbox, a PDF on a shared drive, a Slack thread from 2023, or the head of the person who just went on vacation. Lynx Knowledge replaces that patchwork with a single, searchable home for everything your team needs to write down, find, and keep current.
Articles live in a hierarchy you can browse, with workspaces for teams, tags for cross-cuts, and templates for the stuff you re-create every month. Multiple people can edit the same document at the same time — no "who has the file open?" — and every change is versioned, so rolling back a bad edit is one click. Pair an article to a CRM deal, a helpdesk ticket, a project task, or a product, and it shows up exactly where the work happens. Pick who sees it: just you, specific teammates, the whole company, or the public web with SEO-friendly URLs.
Write it once. Find it forever.
A knowledge base that scales from your team's how-tos to your company's public help center — same editor, same search, same source of truth.
Together
Multiple editors, one document, zero conflicts. Real-time collaborative editing (OnlyOffice under the hood) means your team drafts the runbook in the same room — not in seven branches of a Google Doc nobody remembers to merge.
Connected
Attach articles to CRM deals, helpdesk tickets, projects, products, appointments, and more — so the SOP opens next to the task that needs it. Bridge modules plug Knowledge into every corner of your Lynx stack without extra config.
Controlled
Private, Shared, Internal, or Public — pick the audience per article, change it whenever. Every edit is versioned, public pages get SEO-friendly URLs, and an AI assistant helps you draft, summarize, or translate when the blank page wins.
