Appointments

Lynx Appointments

Universal appointment booking system with Calendly-like personal pages

lynx_appointments · v19.0.2.7.1

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Lynx Appointments

A universal booking system that lets your customers schedule themselves and your team stop chasing back-and-forth emails.

Whether the booking is a service call, a Calendly-style 1:1, a property viewing, a council meeting, or a medical appointment, the same engine runs it. Customers pick a slot from a public booking page; the system respects working hours, resources, and existing calendar events; ICS invites and email/SMS reminders fire automatically; and a customer portal lets attendees reschedule or cancel without contacting your team. A booking_mode field lets the same record act as a service booking (staff resource), a meeting (multi-attendee with attendance tracking), or a personal-page Calendly-style booking, so one install covers every shape of appointment your business runs.

Key Features

Universal booking model — appointment.booking is a single record type that supports service, meeting, viewing, and Calendly-style modes via a booking_mode selector.
Configurable appointment types — appointment.type defines duration, lead time, buffer, working hours, capacity, and resource pool per offering; unlimited types per company.
Public booking portal — branded per-team or per-rep booking pages on your website; customers book without an Odoo account, no app, no phone call.
Smart availability — slots are computed from working hours, buffers, resource calendars, and existing calendar.event records across timezones and locations; conflicts never reach the customer.
Resource management — staff, rooms, and equipment have their own calendars and capacities; round-robin or load-aware assignment routes bookings to whoever is actually free.
Notifications + ICS — confirmation, reminder, reschedule, and cancellation emails (and optional SMS) fire on schedule; every booking ships an ICS invite that Outlook, Google, and Apple all read.
Customer portal — /my/appointments lets attendees see, move, or cancel their bookings; a public /appointments page hosts the available types.
Waitlist — when the preferred slot is full, customers join a waitlist and get auto-promoted as cancellations land.
Booking analytics — volume, no-show rate, conversion, and hours sold per team member or service feed dashboards without spreadsheets.