Technique
Lynx Help Redirect
Point the user-menu Support entry at the customer's own support requests
lynx_help_redirect
· v19.0.1.1.0
Ce que cela résout
Lynx Help Redirect
Replaces the stock Odoo user-menu help links so a customer never leaves their own instance to ask for help.
Stock Odoo points "Documentation", "Support" and "My Odoo.com account" at upstream URLs that mean nothing to a Lynx customer. This module removes them and adds a single Support entry that opens the local support-request list provided by lynx_support_client, where the ticket is filed against the customer's own issuer.
The public knowledge base is reached from the Documentation entry owned by lynx_debrand, so this module adds no second link to it.
Key Features
Local support replaces Odoo's "Support" link: tickets stay inside the instance instead of leaving for an external page.
Upstream links removed for Documentation, Support and the Odoo account.
Zero-config rollout: auto-installs with web so every Lynx instance gets the behaviour by default.
Auto-Installation
Installs automatically alongside web. No customer-facing setting needs to be flipped.
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