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Field Service

Lynx Field Service - Trades (Plumbing/Roofing/HVAC)

Plumbing, roofing and HVAC service types, fields and checklists

lynx_field_service_trades · v19.0.1.0.1 · Standard

What this solves

Lynx Field Service - Trades (Plumbing/Roofing/HVAC)

Plumbers, roofers and HVAC technicians get service types, on-site fields and checklists tuned to their trade, on the same work order engine every other field service crew uses.

Generic field service work orders track a customer, a schedule and a technician, but they miss the details a plumbing, roofing or HVAC visit actually needs on site: where to get in, what the roof looks like, and whether a permit is on file. This bridge adds those trade-specific service types and fields directly onto field.service.order, plus ready-made checklist templates and skill categories so dispatch can match the right technician to the right job from day one.

Key Features

  • Trade service types - adds Drain Cleaning, Leak Repair, Roof Repair, Roof Inspection, HVAC Service and Water Heater to service_type via selection_add.

  • Site access notes - a free-text field for gate codes, pets, parking and tenant contact preferences the technician needs before arriving.

  • Roof survey fields - roof_type and roof_pitch capture what the crew is climbing onto so fall-protection gear is planned ahead.

  • Permit tracking - permit_required and permit_number record whether a job needs a permit and where it is filed.

  • Trade Details page - the new fields surface on a dedicated work order page, gated to the trade service types so generic orders stay uncluttered.

  • Checklist templates - Roof Inspection, Leak Repair and HVAC Service templates auto-apply through the core's checklist-template matching.

  • Trade skill categories - Roofing, Drain / Sewer and Gas Fitting join the existing skill categories, with five ready-made hr.skill rows for dispatch matching.

Integrates With

  • lynx_field_service - the work order, checklist template and skill models this bridge extends.

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