Professional Services
Professional Services & MSP
Billable field work, recurring contracts and client support
lynx_industry_msp
· v19.0.1.0.0
· Standard
What this solves
Professional Services & MSP
Field service dispatch with projects and timesheets, recurring subscription contracts with billing holds and reminders, an MSP helpdesk, and change control for managed environments.
Sets the vertical up in one step, so a new tenant does not have to work out which of the Lynx modules its sector needs. Activating it installs the applications below and seeds the starter configuration listed with them, which is meant to be edited rather than kept as-is.
Key Features
Lynx Field Service Management - Complete Field Service Management Platform.
Lynx Field Service - Project - Attach work orders to projects to plan large jobs as project tasks (kanban, planning, Gantt).
Lynx Sale Subscription - Manage recurring subscription contracts, billing holds, reminders, and audit trail.
Lynx Universal Helpdesk System - Universal helpdesk system for any industry - helpdesk, maintenance, customer service.
Helpdesk - MSP - Helpdesk categories for managed service providers.
Lynx Change Management - ITIL change management on top of Odoo maintenance with customer notification workflow.
Change Management - MSP - Standard change templates for managed service providers.
Licensing
Each module this pack installs carries its own tier and feature requirements, and the full dependency closure is checked against your licence before anything is installed — activating a pack can never bring in a module your plan does not cover. The card on the Industries tab shows the plan required.
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