What this solves
Chat, mail gateway and private channel.
Communicate with your colleagues/customers/guest within Odoo.
Discuss/Chat
User-friendly "Discuss" features that allows one 2 one or group communication (text chat/voice call/video call), invite guests and share documents with them, all real-time.
Mail gateway
Sending information and documents made simplified. You can send emails from Odoo itself, and that too with great possibilities. For example, design a beautiful email template for the invoices, and use the same for all your customers, no need to do the same exercise every time.
Chatter
Do all the contextual conversation on a document. For example on an applicant, directly post an update to send email to the applicant, schedule the next interview call, attach the contract, add HR officer to the follower list to notify them for important events(with help of subtypes),...
Retrieve incoming email on POP/IMAP servers.
Enter the parameters of your POP/IMAP account(s), and any incoming emails on these accounts will be automatically downloaded into your Odoo system. All POP3/IMAP-compatible servers are supported, included those that require an encrypted SSL/TLS connection. This can be used to easily create email-based workflows for many email-enabled Odoo documents, such as: ----------------------------------------------------------------------------------------------------------
CRM Leads/Opportunities
CRM Claims
Project Issues
Project Tasks
Human Resource Recruitment (Applicants)
Just install the relevant application, and you can assign any of these document types (Leads, Project Issues) to your incoming email accounts. New emails will automatically spawn new documents of the chosen type, so it's a snap to create a mailbox-to-Odoo integration. Even better: these documents directly act as mini conversations synchronized by email. You can reply from within Odoo, and the answers will automatically be collected when they come back, and attached to the same conversation document. For more specific needs, you may also assign custom-defined actions (technically: Server Actions) to be triggered for each incoming mail.
Integrations
Discuss works with 98 other modules
Each bridge ships separately so you only install what your team uses.
Depends on
Try Discuss on your team.
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